Privacy Policy
Last updated: March 2026
Last updated: March 2026
Restore Orthopedics & Spine Center (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website restoreorthospine.com and use our services.
Personal information: When you schedule an appointment, fill out a form, or contact us, we may collect your name, email address, phone number, date of birth, insurance information, and reason for visit.
Health information: As a medical practice, we collect protected health information (PHI) including medical history, symptoms, diagnoses, treatment plans, and imaging results. The use and disclosure of PHI is governed by HIPAA.
Automatically collected information: We use Google Analytics to collect anonymous usage data including pages visited, time on site, referral source, device type, and browser. This data does not identify you personally.
We use your information to: provide medical care and treatment, schedule appointments, process insurance claims and billing, communicate with you about your care, improve our website and services, and comply with legal obligations.
We comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is used and disclosed only as permitted by HIPAA, including for treatment, payment, and healthcare operations. A full Notice of Privacy Practices is available at our office and upon request.
Our website uses the following third-party services:
Google Analytics 4: Collects anonymous website usage data. Google’s privacy policy applies to data collected through this service.
Phreesia: Our online scheduling platform. Information you enter when scheduling is processed by Phreesia under their privacy policy and HIPAA Business Associate Agreement with our practice.
Healow (eClinicalWorks): Our patient portal provider. Patient portal access and data are protected under our HIPAA policies and Healow’s security protocols.
Our website uses cookies for Google Analytics to understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to contact us or schedule an appointment.
We implement appropriate technical and organizational measures to protect your personal and health information, including encryption, access controls, and secure data storage. However, no method of electronic transmission or storage is 100% secure.
Under HIPAA, you have the right to: access your medical records, request corrections to your records, receive an accounting of disclosures, request restrictions on certain uses of your information, and file a complaint if you believe your privacy rights have been violated.
Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information, including the right to know what information is collected and the right to request deletion.
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through our website.
We may update this Privacy Policy periodically. The “last updated” date at the top of this page indicates when it was last revised.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Restore Orthopedics & Spine Center
1120 W La Veta Ave, Suite 300
Orange, CA 92868
Phone: (714) 598-1745
Fax: (714) 941-9539